FAQ Frequently Asked questions

When is my order sent?Preorders made to orders will ship after bulk orders have being paid for undergo group shipment.

Huh what is mossiante?Moissanite is a lab-created gemstone known for its exceptional brilliance and fire. It's nearly as hard as diamond (9.25 on the Mohs scale) and offers stunning sparkle at a more accessible price point. Our moissanite pieces are ethically sourced and conflict-free.Moissanite actually has more brilliance and fire than diamonds, creating rainbow-colored flashes of light. It's more durable than most gemstones, eco-friendly, and offers exceptional value. Each piece maintains its sparkle permanently and won't cloud or change color over time.Moissanite is 100% real—it's a genuine gemstone with its own unique properties. It's not a diamond simulant or "fake" diamond; it's a distinct gem that stands on its own merits with superior brilliance and durability.

Sterling silver is it real? Moissanite itself will never tarnish or lose its sparkle. Our 925 sterling silver settings may naturally develop patina over time, but this is easily cleaned with a silver polishing cloth. The moissanite stones maintain their brilliance permanently.

Care and guidelines? Not recoomended for salt hot water pools will tarnish if it has not being follwed don't panic simply purchase acidic free sterling silver tarnish removal and a microfiber cloth and remove quick. And store all silver jewelry away from gold or custome jewary to prevent scale and nasty tarnsih build up.

Returns?  If you're not completely satisfied, contact us within 18 days of delivery to arrange a return or exchange. Items must be unworn and in original packaging.